What travellers look for before deciding their choice of accommodation

Whilst we were exhibiting at the Business Travel Show exhibition last month in London, Cotels presented a questionnaire to delegates attending. The purpose was so that we could gauge people’s awareness of serviced apartments as well as to gain an insight into what it is that people look for when they go about booking business travel or leisure accommodation.

BTS-SonjaOf those who completed the questionnaire, 72% said they knew about the serviced apartments industry and of those, 41% said they had stayed in such accommodation on one or more occasion.

When planning to travel, the most important criteria considered are price (23%) and location (26%) followed by cleanliness (16%). Features such as parking facilities, furnishings, Wi-Fi and the type of TV were not mentioned as important criteria when choosing accommodation and making a booking.

BTS-Giveaduck-1The majority of participants said they use the internet to search for the right type of accommodation to meet their requirements with just 3% using a travel agent or referrals.

Since Cotels Serviced Apartments first launched themselves onto the market in 1997, location has become, and still is our primary focus. As a result apartments at various locations in Milton Keynes centre were brought on to the market to meet the exponential growth in demand for accommodation as more and more businesses established themselves in and around this ‘new’ town. From there the Cotels brand has expanded and now also operates serviced apartments in Northampton and Luton.

Our extremely competitive rates are priced per apartment, rather than per person sharing – so whether travelling alone or with a colleague or partner, price is less than that of hotels in the area of an equivalent standard. Plus, there are no additional costs for parking, unlimited Wi-Fi, Sky channels or laundry facilities.

Cleanliness has always been a top priority for Cotels and we have a dedicated house-keeping team who are directly employed by us. They visit weekly to change linen and towels and clean the apartment. We pride ourselves on our excellent and consistent high standards.

BT-Show-MarciaWhile many features were not listed as important criteria in deciding where to stay, we know that once guests have checked in to their hotel room or serviced apartment, features are noticed and go along way to making a stay as comfortable and memorable as possible. All Cotels apartments are stylishly furnished, have Sky, Wi-Fi and parking fully included at no extra cost and have modern, well equipped kitchens.

BIG is Better!

No request is too big for Cotels to manage and as our serviced apartments offer far more space in comparison to a hotel room, you really will notice the size difference when staying with us.

Serviced apartments are a great Hotel alternative with more space, flexibility and cleanliness all coming up as top reasons to make a booking.

Interested? Then give Cotels a call || 01908 802853.