There is a growing interest for corporates to book long-term or extended stay serviced apartments for business assignments or staff relocations. Serviced apartment providers offering flexibility in their bookings are seeing a rise in demand for extended stays driven mainly by the need for businesses to cut costs. Accommodation is one of the biggest expenses companies have to manage as travel is still considered a key strategy in building business success.
While corporates strive to manage travel budgets, business travellers are keen not to be compromised on comforts while spending time away from home. Extended stay serviced apartments offer the traveller the flexibility to tag leisure travel on to a business trip where the additional space available means family members can join them for all or part of their stay.
The study, Extended Stay Accommodations: Awareness, Supply and Demand published in 2015, revealed some key learnings serviced apartment providers could take from the outcomes following surveys completed by business travellers. Where extended stay apartments were included in company travel policies, participants said they opted to stay in a furnished apartment versus a hotel for the following reasons listed in order of preference: fully equipped kitchen, residential feel, more square meters versus a hotel room, WiFi connection, location with easy access to their place of work and ability to travel with family.
However, of the 258 participants who had stayed in an extended stay serviced apartment they revealed that there were some challenges with this type of accommodation. These are listed as follows: minimum stay requirements, lack of reviews from previous guests, unclear check in and out procedure and in some cases, bookings couldn’t be made online.
At Cotels, we recognise the importance of offering comfortable business travel accommodation and for this reason, strive to follow market place trends and business traveller accommodation needs. Encouraging guests to leave feedback following their stay has provided us with the perfect platform to improve and grow. Customer reviews for short stays of a couple of nights to to extended are posted to our Google Plus account, TripAdvisor or are sent directly to our email address and we post them to our Cotels Serviced Apartment website.
For guests who have sited ‘unclear check-ins and check-outs’ as an issue when booking a serviced apartment stay, we have addressed this by sending guests a map ahead of their arrival of where to collect the keys and how to make their way to their apartment. For those travelling in by car, we also map out where the car parking bay is for the booked serviced apartment.
At Cotels we strive to provide comfortable, stylishly furnished and affordable short or extended stay serviced apartment stays. So whether on a short business trip, a business secondment or relocation we have apartments of various sizes and at a number of different location in Milton Keynes, Northampton and Luton. In response to guest feedback, we have optional extras available upon request such as a rice cooker, a bicycle lock-up, high chair and cot for those traveling with a baby – we are only a phone call away and, within reason and apartment ‘terms and conditions‘ we do our best to ensure our guests have a comfortable stay.
Benefits of an extended stay serviced apartment
- All utility bills included in the nightly rates – includes all electric, gas, water, internet and
- Fully equipped kitchens with washing machine and the usual basic appliances you have at home plus an iron and ironing board
- VAT is 4% from the 29th night onwards
- At least one bathroom per apartment - en-suite with complimentary toiletries
- Weekly housekeeping service included to clean and provide fresh linen and towels
- A stylish home-away-from-home experience
- More space than the equivalent standard hotel room with living area separate to the bedroom/s for added privacy
- Easy to use Online-Booking system and website with description plus photographs of apartments at all locations