At Cotels we go out of our way to get to know our guests in the aim of building trust so they can stay in the confidence that they are at the centre of everything we do. We are unashamedly authentic, hardworking and friendly: we want our guests to feel part of the Cotels family.
Our mission is to be a profitable business that provides a quality product, stellar customer service and to be recognised as a leading and trusted brand. Our vision is to take every opportunity to deliver a friendly, engaging and exceptional experience, consistently, in every interaction.
Here’s the team who support us in our aspirations.